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CallGenX
CallGenX is a powerful, cost effective and easy to use outbound call center system with a predictive dialer and automated message blaster. Based on three decades of experience, CallGenX is a robust solution that increases productivity and improves the customer's experience.
No other outbound call center system at a similar price offers the functionality, ease of use, reliability, and world class support than our CallGenX Call Center System.
Key Features
The diagram below illustrates the amount Agents wasted or dead time when manually calling vs. the talk time using the CallGenX Call Center Solution.
Pricing
- 4 Agents: $8,195.00
- 5 to 8 Agents: $11,595.00
- 9 to 16 Agents: $20,195.00
- 17 to 24 Agents: $30,195.00
What This Price Includes
- CTI Host Server
- Agent Cards
- Line Cards
- CallGenX Server Software
- CallGenX Agent Software
- Headsets
- Amplifiers
Client Responsibilities
- Agent Workstations
- Data & Voice Cabling and Wiring
- Network Switch
- Applicable Sales Tax
- Shipping
- Travel Expenses if Onsite Installation
Call 866-338-0678 press "1" for sales
solutions
features
- Automated Outbound Voice Messaging
- Predictive Dialing, Power Dialing and Manual Dialing
- Answering Machine Detection
- Automated Dialing with Screen Pop
- Simple to use Voice Message Broadcasting
- Multiple Simultaneous Campaigns
- Callback Management
- Customizable Call Result Codes
- Simple Script Editing
- Reports for Managing Agents & Campaigns
- Do Not Call (DNC) List Management
- Time Zone Management
- Abandoned Call Rate Management
- Log Call History
- Call Monitoring
- Call Coaching
- Call Recording
- Rapid Remote or On-Site Installation Options Available
- Easy to Learn and Use
- 24x7x365 Live Phone Support
- Full Documentation
- Online Tutorials